Privacy Policy

This privacy notice explains what happens to the personal information that we collect from you when you use this website, www.grin.uk.com (“our site”).

Who are we?

We are GRIN Consultancy Ltd, a design agency based in Birmingham (“GRIN”, “we”, “us”, “our”).

GRIN is registered at Companies House under number 07305716 and our registered office is at Lombard House, 145 Great Charles Street, Birmingham B3 3LP.

We take the privacy and confidentiality of our clients, potential clients, ex-clients and their affiliates very seriously and we are committed to protecting it in accordance with the General Data Protection Regulation (GDPR).  

This Privacy Policy explains the type of information we collect, why we collect it, how we use it, who we might share it with and how to correct or modify it.

Please read this policy carefully to understand how we use your data when you use this website. GRIN may change this policy by updating this page. You should check this page from time to time to ensure you are happy with any amendments.

What information do we collect from you?

When you sign up to receive information from us we will collect the following information from you:

  • Your full name
  • Your email address
  • Other information you provide by filling in the forms on our site
  • If you contact us, we may keep a record of the information given

For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create files known as cookies – which are small text files – on its users’ computers. We use cookies in order to enhance your browsing experience with us. You can manage the cookies your browser stores, a helpful guide for most browsers can be found here.

Each time you visit the site we may collect information automatically regarding your session for the purpose of improving our users experience in the future. This information is saved in an anonymised format and no inputted information is recorded.

How is your personal information held?

Once collected, your personal information is held in an electronic format on our secure systems on local machines and occasionally printed versions, which are kept in locked and protected storage.

How will we use your information?

GDPR says that we are allowed to use personal information only if we have a proper reason to do so which may be:

  • To fulfil a contract we have with you; or
  • When it is in our legitimate interests; or
  • When you consent to receive general marketing about GRIN’s services;

Accessing and updating your personal information

You have a number of legal rights over the personal information held by us. These include the right:

  • To access your personal information held in our records
  • To correct or update any personal information that you think is incorrect
  • To object to further processing, including stop receiving marketing material from us which you previously signed up for
  • To ask us to delete your personal information.

You should contact us should you wish to have access to this information or to update or complete any of our records pertaining to your personal information. Requests can be made to:

GRIN
Lombard House
145 Great Charles Street
Birmingham
B3 3LP

e-mail: studio@grin.uk.com

For more information about this policy, or if you would like to make a complaint, please contact studio@grin.uk.com. We will endeavour to resolve any complaints, however if we are unable to do so to your satisfaction, you can contact the Information Commissioner’s Office (ICO), the website is www.ico.org.uk or their telephone helpline 0303 123 1113

How long we keep your personal information?

We will retain your personal information for as long as it is reasonable and necessary for the use for which we have collected it in accordance with applicable laws. We may also use your personal details to provide you with information about industry news or events, if you have subscribed to our newsletters, or to ask you to participate in a client satisfaction survey.

Who has access to your information?

We will not disclose your personal information to any third parties without your consent, unless we are satisfied that they are legally entitled to the information. Where we disclose your personal information to a third party, we will have regard to the data protection principles.

We will not:

  • Sell your personal information to third parties; or
  • Share your personal information with third parties for marketing purposes (unless you have given your consent for us to do so).

Unless we are required by law to do so for example by Government bodies or law enforcement agencies.

Security

We will keep your personal information confidential and have taken appropriate electronic and managerial measures to protect it against loss, theft or misuse and to safeguard your privacy. 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Updating this Policy

We may amend this policy at any time by either notifying you or posting a revised version on our website at www.grin.uk.com. If we make a change to this policy, we will take your continued use of our services after that date as your acceptance of the change, so if an amendment is not acceptable to you then please contact us.

Let us help you achieve your goals. We're ready to work with you, communicate your message effectively and grow alongside you.